I went in for my first appointment in February and just had my second appointment with Dr. Bartel last week Thursday. Everyone at Lake Shore Veins are FANTASTIC!!! They all made me feel so comfortable and answered all of my questions. We talked throughout my whole procedure like we were old friends catching up. Dr. Bartel and her staff are so personable and just make you feel at ease. If you are thinking about treating your veins look no further than Lake Shore Veins. I would HIGHLY recommend them.