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Truly Nolen Pest & Termite ControlPest ControlVenice, FL4.6 · 231 reviews
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4.6 · 231 reviews
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Linda Ferguson
Venice, FL
It is much too early to rate my Truly Nolan service. We have had only one session. Time will tell. I am concerned about the little spiders/webs that attach to our pool cage. They are still there.
Business Owner's Reply · 3 days ago (May 13)
Linda,
We appreciate the feedback on your recent experience with us. Your technician's notes stated he did a web wipe Please contact your local branch if you feel his service was incomplete. They should be happy to return at no charge to take care of the webs that are with in reach . We look forward to a continued relationship. Thank you for choosing Truly Nolen. Sincerely, Ginny White Truly Nolen of America Inc. |
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Jody Inniss
Venice, FL
He was excellent and very thorough!
Business Owner's Reply · 24 days ago (Apr 22)
Jody,
We sincerely appreciate your kind words and review! We couldn't be happier to hear that you are satisfied with your service! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
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Donna Perkins
Venice, FL
Dalton came today to do rodent inspection, mainly in the attic. He visually inspected the places that have been closed up around the roof. He's a very polite, nice young man and did a good job. I have used Truly Nolen for all my pest needs for over 30 years.
Business Owner's Reply · A month ago (Apr 17)
Donna,
Thank you so much for taking the time to write such a wonderful 5-star review about Dalton! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback and for being a valued customer for over 30 years.! Sincerely, Ginny White Truly Nolen of America Inc. |
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Chris Tribelli
Dalton was very professional.
Business Owner's Reply · A month ago (Apr 15)
Chris,
Thank you so much for taking the time to write such a wonderful 5-star review about Dalton! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Jim Deyo
Venice, FL
Great service.
Business Owner's Reply · A month ago (Apr 9)
Jim,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
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John Early
Venice, FL
Yes! Ann does a great job!
Thank you.
Business Owner's Reply · 3 months ago (Feb 23)
John,
Thank you so much for taking the time to write such a wonderful 5-star review about Ann! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Yvonne Burrows
Venice, FL
They came to my house the day I called. Chris was very knowledgeable. Ann was in the following day. She is a sweetheart. Also very knowledgeable.
Business Owner's Reply · 3 months ago (Feb 12)
Yvonne,
Thank you so much for taking the time to write such a wonderful 5-star review about Chris and Ann! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Marcus Morgan
Venice, FL
They were able to resolve our issue much quicker than the previous exterminator we used!
Business Owner's Reply · 3 months ago (Feb 9)
Marcus,
We sincerely appreciate your kind words and review! We couldn't be happier to hear that you are satisfied with your service! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
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Robert Dorf
Venice, FL
I’ve had Truly Nolen for about 6 yeas now and I am very satisfied with their service. I recently moved and they came out to my new home and did a service around my home for me. Ann was truly amazing!!😃.
Business Owner's Reply · 4 months ago (Jan 12)
Robert,
Thank you so much for taking the time to tell us about your 6 years’ experience with Ann and our company. We TRULY appreciate your feedback as well as having you as a long-standing member of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
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Debbie Dacey
Venice, FL
I spent $999.00 for 1 year. You guys did a great job of coming out every 2 days for the first 2 weeks looking in my attic. Now you tell me, you're done coming and checking. I really feel you should be checking on my attic once a week or every other week for a few months. I'm not happy! Debbie Dacey.
Business Owner's Reply · 4 months ago (Jan 5)
Debbie,
I am happy to hear how your rodent service went. I have forwarded your review to the operations manager. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further. Sincerely, Ginny White Truly Nolen of America Inc. |
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Cezery Lebiedzinski
Venice, FL
Professional service
Friendly staff.
Business Owner's Reply · 4 months ago (Jan 5)
Cezery,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
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Kay S Nicholson
Venice, FL
Our technician did a great job today. She listened to my concerns about the ants in the kitchen and took care of the problem. Very professional about her work.
Business Owner's Reply · 5 months ago (Dec 24)
Kay,
Thank you so much for taking the time to write such a glowing 5-star review about your technician! We are happy to hear that we were able to take care of your pest problem and TRULY appreciate your review. Sincerely, Ginny White Truly Nolen of America Inc. |
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Debra Upchurch
Punta Gorda, FL
Ann was curious, professional, informative, and personable.
Business Owner's Reply · 5 months ago (Dec 16)
Debra,
Thank you so much for taking the time to write such a wonderful 5-star review about Ann! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Linda Nugent
Venice, FL
Really appreciate your workers. Very sincere about their work. Linda.
Business Owner's Reply · 5 months ago (Dec 11)
Linda,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
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Randy King
Key Largo, FL
VERY HAPPY WITH TRULY NOLEN SERVICE. THEY SHOW UP WHEN THEY SAY THEY WILL AND DO AN EXCELLENT JOB. I WOULD RECOMMEND THEM STRONGLY.
Business Owner's Reply · 5 months ago (Dec 11)
Randy,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Karen McCloud
Venice, FL
I am very happy with my service all my problems have been met fabrica was great.
Business Owner's Reply · 6 months ago (Nov 12)
Karen,
It's wonderful reading your comment about your technician, Farica. Thank you for the 5 stars. Sincerely, Ginny White Truly Nolen of America Inc. |
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Larry Grischow
Nokomis, FL
Your guy was ok. Informed me you do not take care of mouse problems. I pay you almost $400 and you don’t cover that. Very disappointing. I’m going to look elsewhere for services!
Business Owner's Reply · 6 months ago (Nov 6)
Larry,
I'm so sorry to hear that we didn't meet your expectations. Your feedback is critical to our success. A rodent service is different than a pest control service. Please email me at ginny.white@trulynolen.com so I can research this and look into this issue further. Sincerely, Ginny White Truly Nolen of America Inc. |
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Kathy Crisman
Nokomis, FL
RJ was very nice to answer all my questions and did a thorough job at our home.
Business Owner's Reply · 7 months ago (Oct 30)
Kathy,
We're thrilled to hear that RJ provided you with exceptional service and valuable information. We take pride in our team's professionalism and knowledge. Your satisfaction means a lot to us, and we look forward to serving you again! Sincerely, Ginny White Truly Nolen of America Inc. |
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Geraldine/Ellen Coleman
Nokomis, FL
Bill was very polite. And did a great job.
Business Owner's Reply · 7 months ago (Oct 21)
Geraldine/Ellen,
Thank you so much for taking the time to write such a wonderful 5-star review about Bill! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Rita Miller
Nokomis, FL
Good job.
Business Owner's Reply · 7 months ago (Oct 13)
Rita,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
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Deborah Sulzer
Venice, FL
All the Truly Nolen personnel I have dealt with have been knowledgeable , professional and friendly. I feel very comfortable having them handle my pest control issues.
Business Owner's Reply · 9 months ago (Aug 26)
Deborah,
We sincerely appreciate your kind words and review! We couldn't be happier to hear that you are satisfied with your service! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc. |
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Rita Miller
Osprey, FL
Kirby is a nice and polite young man who seems diligent in his work.
Business Owner's Reply · 9 months ago (Aug 22)
Rita,
Thank you so much for taking the time to write such a wonderful 5-star review about Kirby! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Everette Rank
Osprey, FL
Very happy with the service.
Business Owner's Reply · 9 months ago (Aug 21)
Everette,
Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Charles & Kathleen Pierce
Venice, FL
all is good at our house. I have not seen and more termites the guys were all very helpful a big thank you to them all Kathy.
Business Owner's Reply · 9 months ago (Aug 18)
Charles & Kathleen,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
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Ronda Norden
Kirby did an excellent job. He is quite knowledgeable and provides great customer service.
Business Owner's Reply · 9 months ago (Aug 5)
Ronda,
Thank you so much for taking the time to write such a wonderful 5-star review about .Kirby! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Michael Crum
Venice, FL
Show up when they say they will and do what I pay for. Techs are knowledgeable and pleasant to work with.
Business Owner's Reply · 10 months ago (Aug 1)
Michael,
It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
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Roger Winn
Kirby did an excellent job on both the house and the pool cage. He was very thorough and friendly.
Business Owner's Reply · 10 months ago (Jul 25)
Roger,
Thank you so much for your kind words and review about your experience with Kirby. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family. Sincerely, Ginny White Truly Nolen of America Inc. |
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Cheryl Healy
Very thorough.
Business Owner's Reply · 10 months ago (Jul 16)
Cheryl,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
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Bob Mathieu
I’m not in the state.
Business Owner's Reply · 10 months ago (Jul 15)
Bob,
In reviewing your account I see an inspection report that was emailed to you today. This will tell you what was done and what product was used. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further. Sincerely, Ginny White Truly Nolen of America Inc. |
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Lisa Phifer
Venice, FL
Great job!
Business Owner's Reply · 10 months ago (Jul 15)
Lisa,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
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Nancy McNally
Excellent.
Business Owner's Reply · 10 months ago (Jul 15)
Nancy,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
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Judy Heipel
Technician was very polite and friendly. He sprayed all around the house and removed multiple wasp nests.
Business Owner's Reply · 10 months ago (Jul 7)
Judy,
It's a pleasure to receive your approval. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
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Darrell Hoke
Always on time- always courteous and professional. Excellent company.
Business Owner's Reply · 11 months ago (Jun 23)
Darrell,
Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service. Sincerely, Ginny White Truly Nolen of America Inc. |
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Natalia Kravchenko
The guy did great job!
Business Owner's Reply · 11 months ago (Jun 17)
Natalia,
It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
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Robert Peters
Truly Nolen is the best and Technician Kirby Oliver is a credit to the organization.
Professional, thorough, friendly and deserves an excellent rating. Thank you.
Business Owner's Reply · A year ago (Jun 3, 2025)
Robert,
Thank you so much for taking the time to write such a wonderful 5-star review about Kirby! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Richard Martin
Venice, FL
Kirby did a thorough job treating our house for various ant species and cockroaches. Excellent job - much appreciated.
Business Owner's Reply · A year ago (Jun 2, 2025)
Richard,
Thank you so much for taking the time to write such a wonderful 5-star review about Kirby! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |
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Terrence/Sandy Greenwood
Venice, FL
I needed someone right away to deal with a major ant intrusion. Truly Nolen got me scheduled for service within two days (after some issues mentioned below). The technician was on time, pleasant and explained the process as he went through it to bait, trap, and kill the ants. I have been with Truly Nolen for 29 years for interior service and am very satisfied with the technician’s work.
I would have selected excellent rating but the scheduling department is not the best. When I called, I spoke with a person that did not speak good English. I had to keep asking him to slow down and repeat himself. During this first call I got put on hold and then lost the connection. I called back and the second scheduler, also with limited English skills, helped finish getting everything set up. Truly Nolen really needs to do something about this. I know I am not the only one experiencing this language barrier issue. I called them several months ago and had the same language problem. It is very frustrating when the scheduler and I cannot understand each other. Why can’t customers just call just a local English speaking office. Why send us to a third party in another country that has a problem speaking American English? This is no way to run a business.
Business Owner's Reply · A year ago (May 27, 2025)
Terrence & Sandy,
I am sorry to hear that you are having difficulty communicating with the branch due to the out sourcing of phone calls. I am emailing your review to the branch manager in hopes he can do something. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further. Sincerely, Ginny White Truly Nolen of America Inc. |
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Marylynn Kreiseder
Great job! Thank you🙂.
Business Owner's Reply · A year ago (May 27, 2025)
Marylynn,
It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
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Kelly McWilliams
Very professional and courteous.
Business Owner's Reply · A year ago (May 12, 2025)
Kelly,
It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you. Sincerely, Ginny White Truly Nolen of America Inc. |
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Barbara O'Brein
Osprey, FL
So very professional, conscientious and friendly!
Terry is a real asset for Truly Nolen!
Business Owner's Reply · A year ago (May 8, 2025)
Barbara,
Thank you so much for taking the time to write such a wonderful 5-star review about Terry! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc. |