Truly Nolen Pest & Termite Control 712

Truly Nolen Pest & Termite Control 712

Truly Nolen Pest & Termite Control 712

San Diego, CA

3.9 · 32 reviews
3.9 · 32 reviews

About Truly Nolen Pest & Termite Control 712

Location

San Diego, CA

Service

32 Reviews for
Truly Nolen Pest & Termite Control 712

What people say about Truly Nolen Pest & Termite Control 712
Excellent · 2
Professional · 2
Accommodating · 1
Awesome · 1
Helpful · 1
· Show All
3.9 star average rating (32 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Costa Mesa, CA
Thank you.
Business Owner's Reply · 21 days ago (Feb 21)
Yellow Stone Recovery,

Your 5 star rating is TRULY appreciated! Thank you!

Sincerely,
Ginny White
Truly Nolen of America Inc.
Moreno Valley, CA
Thank you for the quick service, you guys are always accommodating its appreciated.
Business Owner's Reply · A month ago (Feb 14)
Desert Pre-school Academy,

Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
San Marcos, CA
In my office building all work was performed as stated in the contract, plus a text with photos if something comes up. Usually does. Its good working with Michael and more happy tenants in the future.
Business Owner's Reply · A month ago (Feb 7)
Richland Professional Building, LLC,

It's a pleasure to receive your approval and hear your satisfaction with Michael's work. Thank you for allowing Truly Nolen to provide you with satisfactory service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Long Beach, CA
Terrible service. We have been asking for a fog for months and our tech will not do it. We have German roaches and the problem persist and your company has done nothing about it. If it were up to me my company should switch providers.
Business Owner's Reply · A month ago (Feb 5)
T-Mobile TMO-7383,

I'm so sorry to hear that we didn't meet your expectations. What you describe is not consistent with our goal of providing unsurpassed quality service at all times. I have sent the branch manager a copy of your review. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
San Bernardino, CA
They get the job done in a perfectional manner.
Business Owner's Reply · A month ago (Feb 4)
Weka,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Corona Del Mar, CA
Thank you for your services. My tenants are happy and so am I.
Business Owner's Reply · A month ago (Feb 3)
Joyce,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Westminster, CA
the trap boxes that they leave on the floor are not effective. Roaches are still everywhere. please use a more effective process to eliminate pests.
Business Owner's Reply · 2 months ago (Jan 27)
Fmc9848,

I'm so sorry to hear that we didn't meet your expectations. I sent the branch manager a copy of your review. They may have a process that works better for your situation.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Placentia, CA
We have service from you at two of our buildings under two separate account numbers. Your technician stopped coming to one of our buildings and we were not notified as to the reason why. We called to find out why and were informed that our service was terminated without any notice. This is the second time that this occurred without any notice.

Overall, there is no communication from Truly Nolen and we have no local contact person to reach out to. The customer service from Truly Nolen is horrible.
Business Owner's Reply · 2 months ago (Jan 21)
Coast Southwest,

I am sorry to hear that you are having difficulty with the scheduling and communication with the branch. I have sent a copy of your review to the operations manager and the commercial division manager. Please email me at ginny.white@trulynolen.com if you feel I can be of any assistance in researching this and looking into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Irvine, CA
very satisfied.
Business Owner's Reply · 2 months ago (Jan 21)
Kinder Care 300605,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Anaheim, CA
you are good, but you have our name wrong... we are FETTERHUL.
San Diego, CA
Great job.
Business Owner's Reply · 6 months ago (Sep 17)
Thai Islands,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
San Diego, CA
Iam not Bob Dyer?
Business Owner's Reply · A year ago (Mar 6, 2024)
St. Dunstan's Episcopal Church,

I have removed the name Bob Dyer from your location. If you would like another name affiliated with this agreement please email me at ginny.white@trulynolen.com and I will be glad to add it. Also please put the church's name again so I will know what agreement to pull up.


Sincerely,
Ginny White
Truly Nolen of America Inc.
Escondido, Ca
Alyshia is not at Berg. Our person with Truly does respond quickly to our calls, he is great.
Business Owner's Reply · 2 years ago (Sep 12, 2023)
Berg Electric,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you. I am sorry if you have received correspondence with the name Alyshia. We show her as the contact person at 955 Borra Place. I am not certain if I can have this corrected seeing I don't know what you received with that name. Please feel free to contact me at ginny.white@trulynolen.com.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Santee, CA
Still getting complaints about ants from hotel guest from same rooms you treated.
Business Owner's Reply · 2 years ago (Jun 28, 2023)
Best Western Santee Lodge,

I am very sorry that there were difficulties with your pest control service. I have emailed the branch manager regarding your concerns. If you have any further concerns please email me at ginny.white@trulynolen.com so that I can research your account.

Sincerely,
Ginny White
Truly Nolen of America Inc.
San Diego, CA
HE IS A REALLY NICE PERSON.
Business Owner's Reply · 2 years ago (Apr 14, 2023)
Freig Carillo Forwarding Inc.

Your feedback is important so we appreciate you taking the time to give us a review. Thank you for checking all stars on your review.

Sincerely,
Ginny White
Truly Nolen of America Inc.
San Marcos, CA
The guy was at our business at 10.00. We do not open until 1:00. No spray/inspect was done on the inside. Please pass the word again that we do not open until 1:00. Thank you.
Business Owner's Reply · 2 years ago (Feb 24, 2023)
V.F.W.,

I am very sorry that there were so many difficulties with the scheduling of your pest control service. Please email me at ginny.white@trulynolen.com so that I can research your account and find someone to look into these issues further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Chula Vista, CA
Excellent service :)
Business Owner's Reply · 2 years ago (Feb 20, 2023)
Prepango LLC,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
San Diego, CA
The Fumigation with the crew was great I’ll give them a 5 stars.
Business Owner's Reply · 2 years ago (Jan 23, 2023)
St Paul United Methodist Church,

Thank you so much for your review of your experience with our company! We Truly appreciate your feedback. We are so happy you are satisfied with your service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Escondido, CA
Yes. Satisfy service.
Business Owner's Reply · 2 years ago (Jan 11, 2023)
Boiling Pho,

It's a pleasure to receive your approval and hear you have been satisfied with our service. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
San Diego, CA
Gary Garcia does a great job for us. We appreciate his professionalism and for taking such good care of our older building. Thank you Gary. Carrie Roda, Hartley Cylke Pacific Insurance Services, San Diego, CA.
Business Owner's Reply · 2 years ago (Dec 9, 2022)
Carrie Roda,

It's a pleasure to receive your approval and hear your satisfaction with Gary's work. Thank you for allowing Truly Nolen to provide you with satisfactory service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
Poway, CA
Farid has gone above and beyond to make sure that he has met our needs! Thank you!
Business Owner's Reply · 3 years ago (Jun 29, 2022)
Dr. Craig,

It's a pleasure to receive your approval and hear your satisfaction with Farid's work. Thank you for allowing Truly Nolen to provide you with satisfactory service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
San Diego, CA
Ricardo Contreras and his team have gotten off to a great start by being responsive and communicating very well during start up .
Business Owner's Reply · 3 years ago (Jan 18, 2022)
San Diego Padres Petco Park,

Thank you so much for taking the time to tell us about your experience with Ricardo. We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family!

Sincerely,
Ginny White
Truly Nolen of America Inc.
SPRING VALLEY, CA
WE ARE VERY HAPPY WITH THE SERVICE, ESPECIALLY WITH OUR SERVICE TECH MIGUEL DIAZ. HE IS ALWAYS VERY POLITE AND AND ALWAYS CHECKS WITH ME TO MAKE SURE WE DON'T HAVE ANY PROBLEMS INSIDE THE OFFICE.
Business Owner's Reply · 3 years ago (Dec 20, 2021)
Commercial & Industrial Roofing Co.

It's a pleasure to receive your approval and hear your satisfaction with Miguel's work. Thank you for allowing Truly Nolen to provide you with satisfactory service.

Sincerely,
Ginny White
Truly Nolen of America Inc.
San Diego, CA
its been 2 months since you dont come in the office and change the bug traps, they are disgusting now.
We are having some bugs in the building, but since you dont come in, we cant let you know.
Business Owner's Reply · 3 years ago (Dec 17, 2021)
ProVision Health,

I am very sorry that there were so many difficulties with your pest control service. Please email me at ginny.white@trulymail.net so that I can research your account and find someone to look into these issues further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
El Cajon, CA
No issues at this time.
Business Owner's Reply · 3 years ago (Dec 8, 2021)
Fmc 7192,

It's a pleasure to receive your approval. Thank you.

Sincerely,
Ginny White
Truly Nolen of America Inc.
El Cajon, CA
Hello
I have been waiting for a new contract stating that we are taking over as new ownership and I was told that someone would get back to me with what was need back on 09/24/2021 and 10/04/2021 when I called and I have yet to receive anything or a phone call.
Business Owner's Reply · 3 years ago (Oct 27, 2021)
PWI Greenfield,

Thank you so much for your review of your experience with our company! I'm so sorry to hear that we didn't meet your expectations. Your feedback is critical to our success. Please email me at ginny.white@trulymail.net so I can research this and look into this issue further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
San Diego, CA
Not very good honestly - not sure why it takes over two weeks to get a very minor easy service call completed - very disappointed in last service request!!
Business Owner's Reply · 3 years ago (Sep 20, 2021)
Providence Chesapeake LLC,

I'm so sorry to hear that we didn't meet your expectations. Please email me at ginny.white@trulymail.net so that I can research your account and any issues further.

Sincerely,
Ginny White
Truly Nolen of America Inc.
El Cajon, CA
Billing Department is terrible. I have had problems getting our invoices since July 2020. So many attempt have been made to rectify with you AR department to no avail.
SAN DIEGO, CA
Our technician is awesome! Always smiling, knowledgeable, and helpful.
Rincon Reservation, CA
We are very happy with the services that you provide us. Thank You.
San Diego, CA
Our Truly Nolan contact Gary is very professional and get's the job done.
Lemon Grove, CA
Excellent service and great results.