Sallyann A. Review
Viking Pest Control

Pest Control

Collegeville, PA

4.6 · 55 reviews
4.6 · 55 reviews

Sallyann A.
Sallyann A.
New Tripoli, PA
Posted 2 years ago (Sep 3, 2019) ·
Mark Williams #3175 was GREAT. He went over & above for our initial service. He assisted me with clarifying issues with the person I spoke to 2 weeks ago to set up the service call. Our emergency problem was a very large hornets nest in a large maple tree next to our barn 30 ft high. He found several other wasp, bee, etc sites on the exterior of house. We had a previous exterminator who obviously did not do an adequate job.
I would love to have Mark on all the routine scheduled services.
As for suggestions - Slingshot web site who did the initial intake was a disaster. Incorrect information, invalid phone number given, etc.
Business Owner's Reply · 2 years ago (Sep 4, 2019)
Thank you, Sallyann, for your wonderful review of Mark. We are happy to hear that you no longer have to deal with hornets and wasps! We love hearing about the excellent work our team members, like Mark, are doing! Thank you for your feedback on Slingshot as well, it is our goal to provide the best customer experience possible and we will be taking a further look into this issue. Thank you for choosing Viking!