I appreciate the fact that you receive an email from Inspect-All Services prior to the arrival of the technician's scheduled appointment. It gives you the name and a picture of who you can expect. They are kind and courteous. We have both termite and other insect prevention coverage. They give you your monies worth ensuring both inside and out are covered on a regular basis for prevention of any infestation, versus waiting for something to happen and fixing it after the fact. In addition, they came out to our house upon request at no charge as we were redoing our kitchen to ensure that the area was serviced again before our new cabinets went in. No complaints, and they are reasonably priced in comparison to others I checked out. And, they can arrange for Saturday appointment if necessary. Excellent so far.