We have had a bad experience with our treatment since day one. Our technician did not treat our home correctly, and on his last visit he did not notify us of his findings, and call us like he promised. I felt our overall experience with him was not reassuring and untrustworthy. Our last treatment did not smell the chemicals like we had in the past. Don't know if he did everything he was suppose too. Very disappointed with how we were treated with all the money we spent with this company.