I was a little disappointed.The guy that came out was very friendly and professional, but when I told him that we had seen a mouse go under the dishwasher, he told me that he could not move a dish washer as it was company policy. When he did the outside inspection he offered me no point of entry and did not really look to hard. When I pointed to the garage door he agreed that that was the most likely point of entry. He than suggested I buy weather stripping for the bottom of the door. What am I paying for? Five poison traps that were put down?