We could not give anyone a higher rating for pest control than "Future". It was amazing how much they KNOW about Rats. Two days after they were here, the rats were GONE and have never returned. These guys really know what they're doing !!! They also know what to do to rid your home of Roaches !!! I now call these guys my "R & R" men. Stands for Rats and Roaches, two earth creatures I NEVER want to see in my home ever again. Future certainly took care of those problems for me !!! Debra (in Shalimar)