Tony was great! My appointment was really just an informational opportunity to get an estimate and to understand the services you provide. I even threw a curveball at him. I told him my prior contract expired and I was calling around for prices. I asked why your prices, as a percentage, were significantly higher (they are) then the three other pest control providers that I called. I forget his exact answer to this one but Tony answered all my questions more than sufficiently and I signed up! Thanks Tony!