When PestBear came to service my lawn in Jan 2025 they told me that they did not have any granular to put down. The office did assured me before that they would definitely would put down the granular when they come to service, they even made a note of it when I spoke to their customer service but that was not done. The person who came to do the service said that they did not have any granular and also he was not informed about putting down any granular on my lawn. I found that putting down liquid in the very cold temperature doesn't do anything to the lawn, it's just a waste of money and why are they doing service in the winter months anyway.