Kenny was by last week to treat our household bugs. By the next day the bugs were dying or dead. Yippee!! Kenny is one of the nicest people you'll ever meet. He explained the whole process and was very thorough. The following day Don came by to assess for a termite plan. Again, another one of the nicest people you'll ever meet. He explained the process and we feel very confident moving forward with the plan. So refreshing to meet 2 nice people who really care about the customer and sincerely believe in their product. The Bug Man was recommended to me by a neighbor and I am highly recommending to others after experiencing the effect myself.