Watts was prompt, courteous and knowledgeable both when I initially called and talking with Jahmaine during his assessment of bird remediation. There were several pigeon nests and I could hear them in about 5 rooms of my home. After Jahmaine cleaned, used their gel and wire netting, they could no longer nest in the crevices of my roof starting the next day. Within a week, the pigeons seem to have relocated as there are fewer of them perching on my roof. But all the homes around me have a few pigeons that fly back and forth "visiting" but I never hear them cooing anymore. I am very pleased with their service and 5 year guarantee and highly recommend their services for pest remediation. Thank you, Jahmaine.