Let me begin by saying I like Home Paramount, however I NEVER see my Tech. I only get late evening phone calls I cant return telling me when someone will be here with no option to reschedule. The last service I stayed home, but had to run out for no more than 15 min , came home, he had been & gone missed again! I called the number to "catch" him, but he was 30 min away and couldn't come back for 2 days when I would be at work. So now I have still have ants & spiders inside and a mouse or two in my basement..... Everyone has always been very kind and polite, I just cant seem to meet anyone to do inside service anymore.