I called ya after i had bite marks, after i did my research on bed bugs, after i found every sign of having them from fecis, blood marks on the under side of my sheets, sheds, and finding a really small bed bug next to my bed. I was told i had no bed bugs upon inspection... i think the inspection could have been more thorough, and instead of just looking for bed bugs under the mattress and tables, look for the signs they leave... the day after you sprayed my house, i had 2 adults show up, the 1st adults ive seen... i was right over the pro u sent... im glad i cought it at early stages by digging deeper into bed crevices and prevented a infestation... staff was nice and supportive tho,.