Had a Yellowjacket nest underneath our front porch so we called a few other places but Spectrum answered right away and gave an explanation of what they would do to remove this nest. Their technician was able to arrive the next day and explained what he was going to do and assured me that he would be able to take care of the problem and also explained they would stand by their work for 60 days. It"s been a few days and we haven"t seen any Yellowjackets. I would recommend them because they were very prompt and professional.