The Insight people came through the neighborhood to sign people up for service. Some thought it was a scam. I believed in the sales pitch but was nervous. After 3 visits and 4 months I am impressed. I was mostly concerned about box elder bugs. They are EVERYWHERE in the fall and you cannot even open an outside door without them coming in. My dogs would bring them in every time I let them out. I do not like to use chemicals in the environment and I try to appreciate the wilderness and outside creatures great and small. The box elder bugs where invading my territory and Insight didn't cure it completely but WOW, what a difference. It was a manageable situation. I saw them here and there but my house was not covered in a mosaic of box elder bugs. Thank you Insight! I am grateful.