Thank you for the feedback Belinda. After having reviewed your recent service with the technician, your service was performed exactly "by the book" with in incredibly successful response. We reviewed the products that were used in your service and also spoke with the technician that came out to do your service. He applied the proper amount of two different bait formulations, as well as a liquid application that has certainly been able to give a great result. If there are any questions or concerns regarding your service, please do let us know so we can have a better understanding. Thank you for letting us serve you!