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Century Termite And Pest

Pest Control

Sterling, VA

4.1 · 219 reviews
4.1 · 219 reviews
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Dana & Sue Skaddan
Fairfax Station, VA
In the past, I was notified that a service date was approaching, and I would call to schedule an appointment. That did not occur this time. A message was left on my answering machine that someone would be coming out "on Monday." I never got a call telling me "when" on Monday. Was I supposed to wait around all day? Apparently the tech came at some point--but no one was here, so he did not do the interior. I did not know in fact that he even came, until I got emailed a bill. So now we need to schedule him to return. It doesn't seem a cost-effective way to run things, but I guess the decision is up to you. Dana Skaddan 8101 Crestridge Road 22039.
Business Owner's Reply · 3 years ago (Jul 7, 2021)
Thank you for taking the time to leave a review! Unfortunately, if we cannot reach you when scheduling we have to leave a voicemail. We do this in order to keep you on your treatment schedule for best results. If any date does not work for you, please feel free to call in and reschedule. Also, for any reason if you are not home during your appointment date, you have call back services as needed with your program. With that being said, just give us a call and we'll come back out with no additional cost to you to treat the interior or retreat as needed. If you have any questions, please don't hesitate to reach out!
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