Hi, the person who came was knowledgeable and took time to walk through and explain everything and answer my questions. One piece of constructive feedback- he wore his shoes in my house- I turned around to walk in my home and have him follow me and when I turned back I notice his shoes were still on. I asked him to take them off before going on the carpet in the basement and then I said it was fine to continue to wear them on the hardwood because I was going to mop my floors soon after. It might be a good idea to provide shoe covers for employees or have employees ask first before entering with shoes.