I am pleased with service, come out whenever we call them for service; within a day or two. However, I am having problem with rodents and now roaches. Never had roaches before the extermination. I have closed all holes in back of sink, stove, refrigerator with foam product, but they are still coming in from some where. No pipe line as well; caulked all this up. As I said, "service is rendered whenever I call.