We have been using B&B's services for several years and in fact since 2012. Why haven't we changed or tried others? One incredibly singular reason; their staff and customer service are not only responsive but take the time to understand our concerns and then tackle the issues from pesky insects inside and out to the care and feeding of our St. Augustine grass and shrubs. Strong customer service is something that can grow your business or stagnate it. Congratulations B&B and good luck.