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Active Pest Control

Pest Control

Lawrenceville, GA

4.6 · 463 reviews
4.6 · 463 reviews
Joseph Grimes
Tucker, GA
I have actually been a pretty satisfied customer until recently. Late last month a team showed up at my house to upgrade the Termite Bait stations - this team installed the new stations, but punctured and broke parts of my underground sprinkler system which I later discovered by the volume of water accumulating on the street and sidewalks around my house. A very nice gentleman called Roger phoned me and apologized for this, and offered to cover the expense of my repair. I forwarded that information over via email on 8 December and have yet to hear another word. I am promptly billed for services rendered by Active, but find it strange that I can't get a response regarding the claim. If you have no intention of paying - just tell me. We live in the Metro Atlanta area - and there are plenty of options for these services. Just feeling a bit taken for granted as a customer.
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