I was told you don't do bats and I might possibly have bats. Technician did place mice traps to see if there are any. I was told to call in 10 days to have someone come out to look at traps. Why didn't he do that? I didn't see him treat the breezeway and he didn't ask to go into garage. When I called for service I was told it would be inside and outside the house plus the garage. He did point out a hole under a window that I needed to block/close up...he started but ran out of caulk....I thought this was included also...why wasn't he prepared? Why did I have to tell him I bought service - was there a lack in communication? Thinking about cancelling already and calling Orkin or another service in the yellow pages.