Hydro clean never made me fancy promises. They were honest about the age & horrific condition of my carpet. I never thought it could be clean again! One stain stays and I am glad that they did not put some magic chemical on there and it would pop back up the next day. My technicians were polite, hardworking and careful. I cancelled Teflon the last minute and they helped me clear an additional room last minute. I could not be more satisfied with the cost, integrity and service of this company. Shine 95.1 - thank you- Stacy , Westminster MD.