A neighbor recommended we call Lloyds when we thought we might have termites. Thankfully we do not. Stephen came out and inspected my home, he was professional and informative.He took his time and performed a very thorough inspection . I was pleased to see the care he took putting on protective booties to maintain my homes cleanliness. I did not need pest control at this time, but based on my initial contact with Lloyds I wouldn't hesitate to call them in the future.