No call to let us know anyone was coming, or who was coming. Employee did introduce himself .didn't seem interested in what my concerns where. The last 3 employees that came here really didn' t seem interested in there job or didn't do what I asked them. Or walked around while on there phone, while spraying the yard not paying attention to where they were spraying. She is no longer with you. Pretty much I'm done with AII. Not only me but my wife's cousin isn 't happy with your service.