Great service and great communication. They notify you ahead of time and are always here when they say. When the neighbors are having problems with pests and not using a pest service, we are not generally having problems. If we see something and call, they respond and it is included in the service. We used a different company for about 6 months and they were not as thorough. We switched to Enviropest over 5 years ago and have been happy ever since.