I never saw the need for bug treatment, until I moved to the country, surrounded by tress. I thought I had carpenter ants, a friend recommended Alford's and I'm so pleased with their service. Craig (our technician) is extremely knowledgeable about bugs! He identified the source of our problem and we haven't had a recurrence of the ants. But we have continued to use his service to prevent any other infestation. Scheduling a time with Craig is always easy. He takes time to answer any questions I might have and I always feel more educated after his visit. I highly recommend Alford's to all my friends and family. My daughter in law recently began using the service also based on my recommendation.