Generally speaking the lawn service has been good. I am, however, disappointed with the service over the last few months. My lawn developed spots where grass died and many large brown spots. I know there are issues where there is too much shade for the Bermuda but the area which gets sun is of concern. Not once has anyone made note of the issues nor has anyone done anything to address the problem areas. Is this something that is out of bounds for Grass Roots to address?