I have been using Home Paramount for about 3 years now. I have the residential service contract. My service technician "Harley" comes every 3 months.. is always on time. Is respectful of my home and my animals when using chemicals. I could not ask for a better technician and I have recently asked that Harley be the service tech for my newest contract I have purchased for my daughters new home. A good technician (the same continued technician) Good customer service (Amy is always happy and ready to help)... There is something to say for a company that keeps the same employees year after year.......This keeps me happy with Home paramount..