I have nothing but a wonderful experience with PestPlus. I called to get service and spoke with Scott over the phone he was very pleasant to speak to asking what issues that I was having. He sent over his technician immediately to walk through my home and diagnosed the problem. We talked about having qaurterly service to keep the problem from happening. Every technician that has entered my home has been pleasant, professional and extremely careing as if it wa s there own home. If you have any pest issues in your home call PestPlus they will take care of your problem.