I really can't say enough about the wonderful customer service I receive with Home Paramount. I get a message that allows me at least 5 days to be prepared for a service appointment. The technician is always polite and friendly. Cody is very respectful, and I look forward to seeing him every 3 months! I know that if I have a problem or an issue in between quarterly visits, Home Paramount will send someone immediately to solve it. And apparently their spray is effective as I am very comfortable with the lack of "uninvited guests"!