We were ready to cancel service with this company until today this new pool guy showed up. The last few guys that came out didnt even spend 5 minutes at our pool!! This man spent an hour meticulously brushing our walls, used soap on our tiles ( i have NEVER seen a pool guy do this), cleaned our filter, AND vacuumed. When he was finished he knocked on our door and introduced himself. Very professional and clean cut. We will keep service and see how James works out. Amazing how much of a difference it makes to have someone dedicated to their work.