Danny was very professional. I thought that I just needed a spot treatment for a few areas as we had tented our home 3 years ago. But he did a very thorough review of our home including the attic. We ended up just needing a spot treatment for a few select areas. In coming into our home he was also courteous and put plastic booties on to cover his shoes. The it comes time for tenting in a few years you can bet that I will call Premier and only Premier.