I am very happy with the rice provided by technician Jessica Snow. I am not happy that I called 3 times and left voice mails because of Ant issues. I was told when the service was sold to me that all it takes is a call if there are any issues and someone will come follow up. Not a single call back. It was my when I had my scheduled visit from Jessica that I showed her pictures of the Ant problem that something was done. She is very friendly and dedicated to the service she provides.Jessica gets five stars.*****.