Charles was here for the appointment on time. He asked me to show him any spots of concern I've had, as we did a walk through he pointed out the telltale signs and identified what kinds of ants were in my new home. Then we talked about the termite inspection I needed. I went for the the treatment that gives me a 10 year bond with an annual inspection, I also signed up for the inspection every two months to keep the little guys at bay. Being a life long Fl. resident I know the stuff they sell at H Depot doesn't hold a candle to what these people have. Also I an very confident their knowledge.