EcoTech has been great to work with. I called with a concern that an older member of the family might have bed bugs in her home. EcoTech employees were friendly and responsive, from the sympathetic lady who took my first phone call, to Adam the technician who so courteously and patiently did a thorough inspection of bedrooms, living room and den, while answering our many questions, to the folks at the office who sold me covers for mattresses and box springs. I can't say enough about how kind and professional Adam was in explaining what he was doing and how he concluded that there was no evidence of bed bugs. He truly gave us peace of mind. I highly recommend EcoTech.