I had the misfortune of living in an apartment complex that had a serious cockroach problem. When I moved into my new home, I brought the uninvited guests with me. It's embarrassing. I live in a home I had built, and it has a small cockroach problem. The service technicians who have came out have been amazing. The second service technician, Calvin Wilkins, exceeded my expectations. He was knowledgeable. He was extremely thorough. I am really enjoying the quality of service from the Terminex team.