It would be nice if Home Paramount had more extension wands to spray 2nd floor air conditioners. For a company that size to tell a customer that the supervisor took the day off and has the extension wand with him, and that no one else working in my zip code has access to an extension wand is ludicrous. It's tempting to go back to the company we left to try Home Paramount. Maybe you should change the name to Home Nadir. I had to wait the entire long July 4th holiday weekend for treatment of wasps. For Heavens Sake, get to a hardware store and equip your techs with the tools they need to get the job done.