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Active Pest Control

Pest Control

Macon, GA

4.6 · 348 reviews
4.6 · 348 reviews
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Tiffany Archibald
Macon, GA
I have had Active for over a year now at my home which I just sold. I signed a 2 year agreement and my sales person told me if I sold my home and couldn"t transfer my service I would not owe any fees. Well I just sold my home. I moved with my fiancé and we also have Active at his home, so clearly I had nowhere to transfer the service to.. spoke to management and they asked I pay a $420 early termination fee which wasn"t stated in my contract. I never gave them permission to take that fee from my account and today $420 was drafted from my account without my permission. Also on 3/19 after I asked to cancel my service they also drafted the $70 monthly payment. I have called left a voicemail for the manager and sent an email with no reply. I do not recommend doing business with this company. They obviously don"t care about their customers, because they just lost 2 due to their customer service. I have never dealt with a company like this. I will be disputing the charge to my account also since I never authorized it!
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