The technician, Jordan, was friendly and efficient. The living bugs are definitely on the decline and there are hundreds of dead ones that keep showing up on the floors and counters. We still have quite a few living ones in our bedroom and bathroom. Has our apartment complex had a lot of inside insects in the different units? Our neighbors have told us that they don’t have any problems with roaches. We know that your company sprays the outside but that never seems to have any effect on the indoor insects. We have a cleaning lady that comes weekly to clean inside our apartment and she does an excellent job. This does not seem to be a cleanliness problem. Why do you think we have such a problem and our neighbors have no complaints about bugs? Thanks for the service and we feel so much better knowing that you guys are working with us to solve the problem. Aloha.