I was told that the representative should be here about 8 am. I made sure the gate to the backyard was unlocked and kept our dog indoors. He did not show up until late in the afternoon. When he spoke to my daughter, he told her that he was only spraying the front yard. When she told me that I went outside to look for him. I told him I pay for the front and backyard to be sprayed. I told him we have lots of fruit trees and that we were getting more spiders and insects lately, especially around the patio. He did stay and spray, but I don't know that it has helped that much. Maybe we need to ask for a different kind of service because of all the rain and now the warmer weather.