We have been a customer for about a year, and will be for years to come. When we moved into our new home we had a terrible scorpion problem. I called a few different companies but had to leave messages with all of them but Pest Control Solutions, I actually spoke to a real live person. (One local company even called me back AFTER I had already been serviced by Pest Control.) They are always responsive, reasonable, and took care of the issue their first time out. They consistently arrive as expected, their techs are thorough & friendly, and are flexible in working with our crazy schedules. Most importantly, they have kept those unwanted "guests" out of our home. 100% satisfaction!