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Economy Pool

Pool Service

Venice, FL

3.8 · 761 reviews
3.8 · 761 reviews
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Blake Simpson
orlando, FL
This company does not communicate, provides horrendous service, poor quality of work, and frankly there is nothing redeeming about their offer.

I was lured into working with this company by a Sales person offering a free salt water cell install. I was able to keep the cell as long as I maintained monthly service. I thought it was too good to be true, and I was correct. I gave the company two and a half months to get it together, and they never got close. They showed up for the first cleaning on the appointed day, and that was the last time. anything good happened. I had to call every week after missed appointments, and there was always an excuse about staffing problems. At first I was lenient and gave them time to staff up, then when the problem persisted I asked to speak to someone that could describe their business strategy to care for their customers. No one ever called me back, they couldn't even take ownership of a simple return phone call. When they did come (sometimes missing complete weeks) they wouldn't complete cleaning, neglecting details like the polaris bag. 10 weeks of unfulfilled promises, moving my cleaning day with zero communication...randomly showing up on weekends even. That is my journey. I am a level headed, reasonable person, but this was the worst experience I have had with a business. I am not sure how they keep customers. There are many other options for good pool service, so please steer clear of this one.
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