I was excited to use Paffy's but have felt shorted. I'd give more of a 2.5 star right now. I had asked the tech if I should move my car a couple times, to which he said no, and ended up having to sweep many spider webs after the fact myself and kill a few spiders that were blatantly missed. I also had to call back the following day after my initial service and ask that someone come back out to spray and take care of the back exterior as I realized it had been missed. I would expect the full exterior to be taken care of, but instead it's only the ground and "normal height" of a person without much reaching that'll be taken care of, apparently. I could do that for a lot less money, myself. Not terribly thrilled with the service. Not sure I will renew after the one year.