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Bug Zapper Pest Control

Full Service Pest Control Company

Oregon

4.7 · 313 reviews
4.7 · 313 reviews
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Larry Gorsuch
SILVERTON, OR
Please take my review as a recommendation/suggestion and not as criticism. I believe your business can improve and, based on the quality of people you have working at BZ, it's just a matter of organizing, communication and follow-up. I had issues with billing that required monthly reconstruction of events, the amount(s) paid and the effective dates of service. It got to be somewhat annoying although the BZ employees were always courteous and friendly. Communication between the field techs and me could have been better. When service was ended, I contacted the office to pick up the rodent traps and it took a couple of weeks for that to be done (only half of them were picked up). I called again to advise that I placed the remaining traps in a plastic bag in my carport and it took about 2+ weeks to pick those up. In spite of the issues, the people at BZ are terrific. I would do business with BZ again.
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