Worked with them to remove racoons from my chimney. They came out, put two traps on the ground, and left them for 2 days, then came back to pick them up and got nothing. When I called several times to get a response to why they didn't finish the job, we were handed off several times and they promised to get back with us. Never heard from them. Weeks have passed and no luck to get back with them. This company is incredibly irresponsible and should not be trusted. They charged us before doing the job as well, big red flag for a company.