I know I live in vero beach. a long way from where you are at. the service when they come seems fine the people very pleasant. I have called when I know that there were snakes in a trap to see if they could remove it and rebait the trap. by the time someone showed up the part of the snake I could see had almost completely decomposed. they seem to be chasing the moles around my yard. can't seem to get rid of them.