The owner of the company came to do the evaluation and was very through explaining everything to me. He scheduled the trapping
the very same afternoon. By the next morning that pesky little possum was caught. They continue leaving traps for the rest of the week, but there was no more activity, so hoping I won't have to call them any time soon. The serviceman that came was extremely reliable. He always called to give a heads up that he was coming; rang the bell when he arrived and when he was leaving. I really couldn't think of any way they could improve.