I had a mouse problem more than a year ago at my rental property and in my home. Ophelia inspected both locations and proposed exclusion work and baits that were environmentally safe and safe as well around pets and children. They were quite thorough in the exclusion work. It took a while to put all this in place. Mike has been inspecting the properties and reporting back to me. I am happy to say the plan has worked, and so far we are mouse free. I am very pleased with the work they did for me.